Job Title: Direct Support Professional

Reports to: Facility Director
Department: Operations
Supervises: Clients
Salary: Hourly DOE + 100% Company paid medical Benefits (after successful completion of introductory period)
Hourly: Full-time/Part-time
Start Date: New employee orientation December/January ready for grand opening in Early 2022

Job Title: Direct Care Staff

Reports to: Facility Director
Department: Operations
Supervises: Clients
Salary: DOE + Employer Paid Benefits
Hourly: Full-time
Start Date: Grand opening Fall 2021

Who we are:

Deerhaven Gardens is a privately-owned, luxury women’s treatment center focusing on helping clients heal from alcohol addiction. Our facility offers a cutting-edge, alternative approach to rehabilitation using a medication assisted treatment plan paired with a complete mind, body, and spiritual transformation. Deerhaven Gardens is in the city of Asheville on a gorgeous mountain side with trails for hiking, waterfalls, lush landscaping, and a beautiful infinity pool overlooking the mountains of Western North Carolina. Our current management team was each hand selected for their individual expertise and we offer an ideal environment to challenge yourself and continually grow professionally. We are a small, tight-knit team where hard work, enthusiasm and great ideas are valued and appreciated.

 

Who we are seeking:

We are looking for hospitality-focused individuals who enjoy helping others and serving as a guide throughout the recovery process. To provide the best care possible–this position will require patience, positivity, and extreme attention to detail. A ‘can-do’ attitude is essential for any candidate who applies and working well in a team environment is crucial for success in this role. Flexibility, adaptiveness, and the ability to work autonomously will also be imperative skills to have as the day-to-day responsibilities will vary greatly. Individuals with experience working in upscale/luxury hotels, retreat centers, or high-end restaurants and those who legitimately enjoy the service industry—we are looking for you! This is a unique opportunity to upgrade from those late hours, inconsistent schedules, seasonal cash flow, and the stress of living without a solid health insurance plan.

 

Summary:

The Direct Support Staff are individuals who are responsible for providing active direct care, support, supervision, and personalized service to the clients. Support staff assist in the daily operational needs of the facility; as well as, assisting in executing the daily tasks and duties required to provide the highest level of client care. They will also support the needs of the clinical and operational staff as needed. The focus of this position is building and maintaining professional relationships and doing so within established guidelines. A successful direct support staff professional must be friendly and genuinely interested in the business, agenda, and needs of others–including the company, its management team, colleagues, and most importantly—the clients.

Claudia Christian TED Talk on the Sinclair Method

The actress discusses her success story using Naltrexone for alcohol use disorder.

Essential Duties

  • Provide direct care, rehabilitation, and support services to clients
  • Assisting chefs with meal prep and/or setting up/breaking down for special events/parties/meals
  • Make, serve & monitor alcoholic beverages for clients as part of a comprehensive treatment plan
  • Provide guidance and supervision to clients at all times
  • Organize and oversee day to day client responsibilities
  • Attend & supervise client off-site activities on a rotating schedule- dinners, tours, hikes, shows, etc.
  • Transport clients to and from any ancillary activities and/or appointments using company fleet vehicle
  • Assist with general operational duties as needed or requested by management
  • Follow all guidelines and procedures set forth by the company
  • Keep consistent and accurate documentation/reporting
  • Responsible for general facility duties to include but not limited to: feeding fish, light cleaning responsibilities, checking-in vendors/visitors, monitoring front gate, organizing and maintaining employee break area, light property maintenance tasks
  • Administer, document, and monitor client medication as required
  • Maintain a consistent and open channel of communication with Clinical and Facility Director
  • Making copies, filing, and other administrative office duties
  • Booking and organizing on/off site activities– dinners, healing sessions, appointments, training

Qualifications/Requirements

Preferred:

  • Professional experience with addiction, chemical dependence, and/or mental health
  • College degree in in human services, psychology, nursing, or hospitality
  • Working towards certification as a Certified Prevention Specialist (formerly known as CSAPC) or a Certified Alcohol and Drug Counselor (formerly known as CSAC) through the North Carolina Addictions Specialist Professional Practice Board (NCASPPB)
  • Advanced knowledge of community support systems including 12-step AA/NA, refuge recovery, smart recovery, and celebrate recovery and their application in residential treatment
  • Advanced knowledge of HIPAA
  • Experience as a mixologist/bartender
  • Preference to those with schedule flexibility

What we offer:

  • Company paid health insurance package (after 60-day introductory period/FT employees only)
  • Company provided certifications
  • PTO and paid sick-time bank
  • A fun, safe and professional work environment
  • In-house advancement opportunities, we reward our all-stars!
  • Full-time and part-time opportunities
  • Consistent schedule w/ various shifts—mornings, evenings, and overnight shifts available

*The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as need arises and according to programmatic need.

Minimum:

  • High School Graduate (or equivalent)
  • Must be of female gender as specified to work directly with female clientele
  • Current Certification in CPR and First Aid (company to provide)
  • Able to maintain a professional manner with staff, clients, and visitors
  • Able to work in a fast-paced setting, under pressure; and maintain open and proper communication
  • Knowledge about chemical dependency/mental health
  • Valid driver’s license
  • Must be able to use a computer, iPad, and company provided email
  • Current TB skin test on file (company to provide)
  • Must be fluent in speaking, reading, and writing English
  • Good physical and mental health, must be able to easily move around a large property
  • Knowledge and ability to identify individuals under the influence
  • Must be able to pass a background check & drug test
  • Must be vaccinated for COVID or willing to be vaccinated upon hiring
  • Must be able to provide professional references
  • Minimum of 2+ verifiable years in the service/medical/hospitality fields
  • Must be able to attend scheduled trainings as required by the state of NC

Qualifications/Requirements

Preferred

  • Professional experience incorporating the Sinclair Method into practice
  • Personal experience utilizing the Sinclair Method in recovery
  • College degree in in Human Services or related field
  • Working towards certification as a Certified Prevention Specialist (formerly known as CSAPC) or a Certified Alcohol and Drug Counselor (formerly known as CSAC) through the North Carolina Addictions Specialist Professional Practice Board (NCASPPB)
  • Experience working in a treatment setting with chemical dependency/mental health
  • Advanced knowledge of community support systems including 12-step AA/NA, Refuge Recovery, SMART recovery, and Celebrate Recovery and their application in residential treatment
  • Knowledge of dual diagnosis treatment practices including non-pharmacological symptom management techniques
  • Advanced knowledge of HIPAA

*The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned according to programmatic need.

Minimum

  • Female gender is a required qualification of this position to protect client’s privacy and ability to successful rehabilitate in a women-only alcohol addiction treatment facility.
  • This position is required to enter the clients’ residential units 24 hours a day.  Female gender is a required qualification of this position to protect client’s privacy and ability to successful rehabilitate in a women-only alcohol addiction treatment facility.
  • High school graduate (or equivalent)
  • Current certification in CPR and first aid
  • Able to maintain a professional manner with staff, clients, and visitors
  • Able to work in a fast-paced setting, under pressure, and maintain open, and proper communication
  • Knowledge about chemical dependency/mental health
  • Valid driver’s license
  • Current TB skin test on file
  • Must speak, read, and write English fluently
  • Good physical and mental health
  • Knowledge and ability to identify individuals under the influence

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